Privacy Policy
Your information stays yours, we safeguard, secure and limit usage to what truly serves your project, nothing beyond.
Your privacy, at a glance
A quick summary of how we handle information across websites, apps, AI bots and automations we build for you.
Minimal data
We only ask for the details needed to scope, deliver and support your project, nothing extra.
You stay in control
Request access, export or deletion of your data at any time and we’ll act on it promptly.
Secure by default
Sensitive fields are protected with encryption in transit and at rest, plus restricted access.
No resale, no sharing
We don’t sell or trade your data. Third-party tools are used only when needed to run the service.
Data We Collect
When you work with us, we collect the essentials: contact details (name, email, company), project context, basic usage logs (pages viewed, actions, timestamps, IP/device), and billing information handled via trusted payment providers. We avoid collecting sensitive categories such as financial card data directly, government IDs, or data about children.
How We Use Your Data
- To scope, deliver and maintain your website, app, AI or automation project.
- To secure accounts, prevent fraud and keep our systems reliable.
- To communicate timelines, milestones, invoices and optional product updates.
- To comply with accounting, taxation and other legal requirements.
Legal Bases
Depending on your region, we rely on: performance of a contract (to deliver your project), our legitimate interests (security, service improvements), your consent where required (e.g. marketing emails) and compliance with legal obligations (e.g. invoicing and records).
How Long We Keep Data
We retain personal data only as long as needed to deliver your project, provide support, meet legal and accounting requirements, or as otherwise stated in this policy. If you ask us to delete your data, we will remove or anonymise it unless we must keep certain records for legal reasons.
Security
We use TLS for data in transit, encryption at rest for sensitive fields where appropriate, role-based access controls, activity logs, and regular backups. While no system can be 100% secure, we design our workflows and tooling with security-first practices.
International Transfers
Some of our infrastructure or tools may be located outside your country. When data is transferred internationally, we use appropriate safeguards such as standard contractual clauses and vendor security reviews, and we limit what is transferred to what is necessary.
Your Rights
- Request access to the personal data we hold about you.
- Ask for corrections to inaccurate or incomplete information.
- Request deletion, or restriction of certain processing, where applicable.
- Object to some uses based on legitimate interests, and withdraw consent for any processing that relies on your consent.
Children’s Data
Our services, projects and communication are intended for businesses and adults. We do not knowingly collect personal data from children under 13, or the applicable minimum age in your region. If you believe a child has provided us data, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy as our services evolve. When we do, we'll adjust the "Last updated" date and, where changes are material, we'll highlight them or notify you through appropriate channels. Your continued use of our services means you accept the updated policy.
Contact Us
If you have questions about this policy or how we handle data, email stackentis@gmail.com. We aim to respond within a reasonable timeframe.
Your privacy controls
Access, export, delete, or fine-tune how we contact you — anytime.
Request your data
Get a complete export of your account information in standard formats.
Download dataVerification may be required to protect your data and prevent unauthorized requests.
Privacy changelog
A dated record of meaningful changes to how we handle, store and protect your data.
Clarified AI & automation data use
Expanded how prompts, logs and project artifacts are processed for AI-assisted features, and clarified that your private work is not used to train public models.
Updated cookies & analytics details
Documented optional analytics tools, added clearer examples of what’s tracked, and linked to per-tool opt-out options.
Added Privacy Controls section
Introduced self-serve export, deletion and communication-preferences requests, plus more explicit retention timelines.
Refined data retention windows
Tightened default retention for inactive workspaces and clarified grace periods before automatic deletion.
Updated international transfers
Expanded details on safeguards, data-processing agreements and subprocessors used for global delivery.